We are working at full capacity, but the global emergency these days is a major concern for everyone because it is spreading around the world very fast. Due to this, many departments, companies are temporarily controlled or in some cases closed, including personnel, logistics, transportation, and so on. Therefore, we are asking for your patience if you will not get your order on time, as it could be a delay up to 2 - 3 weeks, which could be caused within a destination country. Any return must be notified to us first and then returned by recorded post within 60 days of receipt. When you return the item back, write your User ID or Item ID on the packaging. All returned goods must be returned from the same address as it was sent to. Also, the sender's name should be the same as specified at t.